A WARDROBE, CONSIDERED.   FREE DELIVERY ON ORDERS $150+

RUSTY VELVET / CUSTOMER CARE

Payment policy

Effective date: 3 November 2026

Currency and order totals

All prices are shown in US dollars (USD). The price covers the garments listed on the product page for the selected size. Shipping and any taxes charged by us are displayed at checkout before you submit your order. Your payment provider may apply currency conversion or other fees under its own terms.

Submitting an order

Create an account or sign in before checkout. Select your size, review your shipping details and confirm the items and total. An order confirmation records your request; it does not by itself confirm that payment has been received or that your order has been accepted for dispatch.

PayPal and payment status

PayPal is the payment option displayed at checkout. An order may be saved as Pending payment. A saved order or a click on the payment button is not proof of payment. Payment is complete only when it is confirmed in your order record. If your order remains pending, check My orders or contact us before submitting another order. We do not dispatch unpaid orders.

Payment information and safety

Do not send us your card details, PayPal password or security codes. We do not collect full card numbers through this website. Any payment request must identify your order and the agreed total. Contact us if a request looks unfamiliar.

Changes, errors and refunds

Contact RUSTY10316@outlook.com promptly if you notice an incorrect total, duplicate order or unrecognised charge. A pending order with no charge needs cancellation rather than a refund. Refunds for verified payments follow our returns and refunds policy, normally to the original payment method.

From us to you.

$8 delivery. Free on orders $150+.

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Room to decide.

30 days to request a return.

Read our return policy

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