For sizing, order updates, cancellations or returns, please include your order number when available. Never send card details, account passwords or identity documents through this form.
Customer care
RUSTY10316@outlook.com
Monday–Friday, excluding Hong Kong public holidays.
We aim to respond within two business days.
Company information
RUSTY VELVET LIMITED
UNIT F26/F, BILLION PLAZA 2., 10 CHEUNG YUE STREET CHEUNG SHA WAN, HONG KONG
This is our company contact address. Please contact us for return authorisation and the correct return address before sending a parcel.